We choose Valorem Reply as a partner in our digital transformation, not only because of their technical expertise, but also their organizational alignment with our values and culture. We knew this would be invaluable in helping our blended teams drive timeline and deliverables on our modern intranet and ensure success in the adoption and change management solutions Valorem provided.
We’ve had a great experience working with the Valorem Reply team. They brought the experience and expertise that we needed and helped us think through making good long-term decisions rather taking the easy path to project completion. The professionalism and teamwork of their consultants made them stand out in comparison to other IT consultants I've worked with in the past.
What made this project unique was the degree to which our teams blended, the complexity and volume of documents migrated, and the level of customization to support the customer’s varied product lines. Because the documents being migrated were mission critical for servicing their customers, there was no room for error. Our experts worked alongside their development team extending and scaling their ability to deploy the architected solution within a tight holiday window to avoid business disruption. Our UX team helped develop some creative solutions to ensure both a successful employee experience and seamless brand recognition. Finally, our change management team worked hand-in-hand with cross-functional stakeholders to create change champions and strategic communication plans to ensure the successful adoption and optimization of their new tools.
Nicholas Burton
Digital Workplace Manager, Valorem Reply
